Email to sofla@itsmfusa.org  for registration details.

    "The only safe ship in a storm is leadership." - Faye Wattleton

    In our strive for Continual Service Improvement in IT, have we looked inside and taken control of our role as a strong Leader in Service Management? Whether you are in management or are in a strong role of Best Practices advocacy, you will find great value in our discussion. Join our conference as we take a road to self-discovery, and learn of the traits that come with great leadership in IT Service Management.

    Michael Kublin is founder and President of PeopleTek, Inc., a Business Development Coaching company that focuses on helping individuals and organizations develop the leadership talent they need to be successful. PeopleTek was founded in 1996 with the intent to enable Information Technology organizations, teams, and leaders to assess what it was they truly wanted to create, learn to become personally accountable, and be provided with the tools they needed to be successful. Since then, PeopleTek has been credited with helping businesses and individuals improve their efficiency and effectiveness while increasing personal and corporate success.

We will all benefit greatly from this workshop-style conference, where we will obtain valuable knowledge and ‘Leadership as a Process’ insight, immediately applicable to our daily IT operations.